NUAIVO Privacy PolicyVersion: 1.0
Effective Date: [10/07/2036] Last Updated: [10/07/2026]
1. Introduction
NUAIVO ("NUAIVO", "we", "our" or "us") is committed to protecting your privacy and handling your personal information in a transparent, secure and lawful manner.This Privacy Policy explains how we collect, use, store, share and protect your personal information when you use the NUAIVO website, mobile applications, artist dashboard, digital music distribution platform and related services (collectively, the "Services").This Privacy Policy also explains your rights under applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the UK GDPR where applicable, and other relevant privacy legislation.By using the Services, you acknowledge that you have read this Privacy Policy.
2. Who We Are
NUAIVO is a digital music distribution platform providing artists, labels and rights holders with services including digital distribution, royalty reporting, content management and related music industry services.Data Controller
Company Name: [Eventboard ] Registered Address: [Insert Address]
Email: contact@nuaivo.com
Website: www.nuaivo.com
3. Personal Information
We CollectDepending upon how you use the Services, we may collect:1Account Information• Full name
• Stage name
• Company name
• Email address
• Telephone number
• Password (stored securely in encrypted form)Identity VerificationWhere required we may request:• Government-issued photo identification • Proof of address
• Tax identification numbers
• Business registration documents• Date of birth
• Nationality (where legally required)Verification information is only collected where necessary for fraud prevention, payment verification or legal compliance.Distribution InformationWe process information relating to your Releases including:• Artist names • Song titles
• Album titles • ISRC codes• UPC codes
• Copyright information • Publishing information • Lyrics
• Metadata
• Artwork
• Audio files
• Video filesPayment InformationWhere applicable we may collect:• Bank account details • PayPal email address • Payment processor account details • Billing address
• VAT number
• Tax residency information
NUAIVO does not store complete payment card details unless acting through a certified payment provider.
Technical Information
We automatically collect certain technical information including:• IP address
• Browser type
• Device information
• Operating system
• Language preferences • Session information
• Error logs
• Security logs
Usage Information
We collect information about how you use the Services, including:• Login history
• Dashboard activity • Upload history
• Distribution activity • Support requests
• Preferences
• Feature usage
4. Cookies and Similar Technologies
NUAIVO uses cookies and similar technologies to:remember your login session;maintain account security;analyse website performance;improve user experience;measure marketing effectiveness;prevent fraud.Where required by law, we will ask for your consent before placing non-essential cookies on your device.3Further information is available in our Cookie Policy.
5. How We Use Your Information
We use your personal information to:• provide the Services;
• create and manage your Account; • distribute your music;
• process royalty payments;
• verify your identity;
• prevent fraud;
• detect abuse of the Services;
• provide customer support;
• comply with legal obligations;
• improve the platform;
• communicate with you;
• enforce our Terms of Service.We only process personal data where we have a lawful basis for doing so.
6. Lawful Bases for Processing
Depending on the circumstances, our lawful basis for processing may include:• performance of a contract;
• compliance with legal obligations; • legitimate business interests;
• protection against fraud;
• your consent, where required.Where processing is based upon consent, you may withdraw that consent at any time.
7. Sharing Your InformationWe may share your information with:
• Digital Service Providers (DSPs)
• Payment processors
• Banking partners
• Cloud hosting providers
• Identity verification providers
• Analytics provider
• Customer support providers
• Professional advisers
4• Regulatory authorities where legally required
• Law enforcement agencies where legally requiredWe do not sell your personal information to third parties.
8. International Transfers
Because NUAIVO provides worldwide music distribution, your personal information may be transferred outside your country of residence.Where personal data is transferred outside the European Economic Area (EEA) or the United Kingdom, we will take appropriate safeguards, such as:• Standard Contractual Clauses approved by the European Commission; • adequacy decisions;
• other lawful transfer mechanisms recognised by applicable law.
9. Data Security
NUAIVO uses appropriate technical and organisational measures to protect your information against:• unauthorised access; • accidental loss;
• alteration;
• unlawful disclosure; • destruction.Security measures may include encryption, access controls, firewalls, multi-factor authentication and regular security monitoring.No online system can be guaranteed to be completely secure, and users should also take reasonable steps to protect their account credentials.
10. Data Retention
We retain personal information only for as long as necessary to:• provide the Services;
• comply with legal obligations; • resolve disputes;
• enforce our agreements;
• maintain financial records.Retention periods vary depending on the type of information and applicable legal requirements.5Where information is no longer required, it will be securely deleted or anonymised.
11. Your Rights
Subject to applicable law, you may have the right to:• access your personal information;
• correct inaccurate information;
• request deletion of your personal information;
• restrict processing;
• object to certain processing;
• request data portability;
• withdraw consent where processing is based on consent;
• lodge a complaint with your local data protection authority.Requests can be submitted using the contact details provided in this Privacy Policy.
12. Children's Privacy
The Services are not intended for children under the age required to enter into a binding contract in their country of residence.We do not knowingly collect personal information from children without appropriate legal authority.
13. Changes to this Privacy Policy
NUAIVO may update this Privacy Policy from time to time.Where changes are material, we will provide reasonable notice through the website, your account dashboard or by email where appropriate.The latest version will always be published on the NUAIVO website.
14. Contact UsI
f you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact:Privacy Officer
NUAIVO
Email: contact@nuaivo.com
Website: www.nuaivo.com
If you believe your privacy rights have been infringed, you also have the right to lodge a complaint with the relevant supervisory authority in the country where you reside or work.